Insights

Notes from the work

Things I've learned, past and present, about AI adoption, leading people through change, and building the operations that help teams do their best work.

All AI Enablement Change Management Operations and Programs Leadership Lessons

A team working at computers with an AI Skills Accelerator program dashboard, with enrollment of 400 plus participants across 3 organizations

AI Enablement

I Built a Training Program That Beat Its Own Numbers by 15 Points

An optional AI training program, no chargeback, and the operating system underneath it that took completion to 40 percent.

October 13, 2026 · 1 min read