Insights
Notes from the work
Things I've learned, past and present, about AI adoption, leading people through change, and building the operations that help teams do their best work.
Leadership Lessons
I Watched a Chair Get Thrown in My First Leadership Meeting
Why I chose to stay in the room, and the 30-60-90 day framework I built from watching executive decisions get made.
October 13, 2026 · 2 min read
Leadership Lessons
I Have Been Building Things That Run Without Me
Long before I knew operations was a career, I was already doing it. This is where my story starts.
October 13, 2026 · 2 min read
Leadership Lessons
I Had No Direct Authority Over Any of Them
No budget, no performance reviews, no leverage. Here is how I got leaders across multiple business groups to show up and collaborate.
October 13, 2026 · 2 min read
Leadership Lessons
Executive Time Is Not the Problem. Priority Discipline Is.
My executive said yes to almost everything. Here is how we protected his focus, and the one word that made it work.
October 13, 2026 · 3 min read
Leadership Lessons
Nobody Warns You About This Part of the Chief of Staff Role
What I did when I was caught in a conflict between powerful people, and how the leader who came at me hardest saved my seat at the table.
October 13, 2026 · 2 min read
Leadership Lessons
A Benefits Administrator Is Where a Chief of Staff Is Made
My first day at Microsoft, a benefits binder, and the instinct that became the foundation of everything I do.
October 13, 2026 · 2 min read
Leadership Lessons
Just Make Sure My Team Is Taken Care Of
Rajesh hated the idea of his own retirement party. Here is what working for him taught me about leadership and accountability.
September 25, 2026 · 8 min read