Insights
Notes from the work
Things I've learned, past and present, about AI adoption, leading people through change, and building the operations that help teams do their best work.
Operations and Programs
How You Know If a Company Means It About Diversity
I inherited a diversity organization in crisis, rebuilt it from the ground up, and watched the model become the standard.
October 13, 2026 · 2 min read
Operations and Programs
I Had to Pretend I Knew What Rhythm of Business Meant
What a rhythm of business really is, and how I built one that became the operating infrastructure for a very large organization.
October 13, 2026 · 1 min read
Operations and Programs
She Saved Up Every Dollar Herself
A talented beauty professional knew how to serve clients but not how to build the business. Here is what we built together.
October 13, 2026 · 1 min read
Operations and Programs
The Internship Program Most Companies Run Is Already Obsolete
I ran an internship program from another state with no direct authority. Attendance exceeded capacity and interns wanted to come back.
October 13, 2026 · 2 min read
Operations and Programs
The Line Wrapped Around the Building. We Were Not Ready.
A mega sponsorship, a two-hour registration line, and the regional strategy that turned one event into 12 offers.
October 13, 2026 · 2 min read